Hi!
I have an Actiontec GT784WNV modem, and it will randomly disconnect from the broadband. When I open up the router settings, and go to status, it says disconnected from the broadband, connected to the ISP. When this happens, my service drops, and when I open a webpage I get a DNS error. I either have to wait circa 2-3 minutes or hit the connect button and pray for it to reconnect quickly. I can find no rhyme or reason behind it, it is not only during peak hours, not weather related at all. Sometimes I'll go 2 hours without it happening, and other times it'll happen 5 times in a row until I reboot my modem. It is not an error with the modem, as I replaced it with another modem of the same model (both of them are new from Verizon), I replaced the phone line, etc. When I checked the NID box it was screwed in tightly and the verizon rep told me that it should be fine, and not to touch it at all. I was on the phone with them for hours, they could never find a solution. My modem is configured to PPPoE properly, but I got the idea today of tinkering with the "DSL Settings" page in my router, but I honestly don't know what to adjust so I don't want to screw it up. Any advice would be greatly appreciated.
