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Slow DSL speed in Southern NJ and Clear 4G

mikewiz1962

For the past 2-3 weeks or so, my family and I have noticed a decrease in our DSL speed. Speed Test is showing 1.5 where we had been getting close to 3. Chatted with service on Saturday and as usual, it was a terrible experience. They told me nothing was wrong with my line.

I am tired of the slow service and am now looking at Clear's 4G service. Does anybody have any experience with them?

Comments

smith6612

I can help get your line back at the 3Mbps mark, and perhaps higher if it's capable and it's on the right type of gear. As for Clear, I've heard some good things about them, but be aware it is Wireless. You're going to have periods of congestion, you'll have to manage with signal strength, and you may be subject to throttling for "excessive consumption," whatever that means.

I don't have Clear in my area though. I can only chime in based on what I know and see from Forums.

mikewiz1962

What suggestions do you have? The slow speed is with a computer directly connected to the router and with devices connected wirelessly.

smith6612

To start, let's get the transceiver stats in the modem. This will let me get a ballpark estimate of where your line should be in speed, and also perhaps the reason why your speed was turned down. Just let me know what modem or router model you use from Verizon if you don't know how to get this information.

mikewiz1962

Netgear 600-dgnd3700. Only 6 months old. It replaced a dead westsell modem

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