I have had nothing but trouble since January of this year. No service, partial service and intermittent service. Now the service goes out from 10AM to 6PM with a brief sign of life in between. Verizon's tech support is phony. They don't know the state of the equipment in the Central Office. Real cute, all their techs are in the Far East. Being a retiree, and a former Switchman, I know when traffic can't be handled by the equipment, it dumps you for a higher priority. Even if you pay for service, it doesn't mean they are going to give it to you. VERIZON has over sold most areas where DSL is concerned. They don't have the equipment to handle peak hours and, have no intention of upgrading. The profit mongers have taken over. In other words, "LET THEM EAT CAKE, IT WILL ALL QUIET DOWN WHEN THE KIDS GO BACK TO SCHOOL". If you ask for compensation, they hang up on you. Thank God, I dumped my stock and took guaranteed interest. BUYERS BEWARE!! ANYONE WHO HAS HIGH SPEED FOR SALE IS STILL GOING TO USE VERSION'S FACILITIES. SATELLITE IS ONLY WAY TO GO!
