Ok I know that on Monday my internet will be shut down for 4-6 hours while they switch to a "new port" so what is the excuse for it shutting down tody and calls to the tech number I was given are disconnected right after the recorded message to check everything and restar yadda yadda. So I spend another $50 to Att just so I can stay connected for a few days. I would like to know what the problem is this time?