You need to login to the router and setup port forwarding. If you have the Westell 7500 this should help: http://forums.verizon.com/t5/High-Speed-Internet-DSL-and-Dial/Westell-VersaLink-7500-Portforwarding/td-p/11796
If you have a differnet router or need help logging in let us know
http://www.verizon.com/Support/Residential/Internet/HighSpeed/Networking/2750BGateway/ATLAS6604.htm Please try the instructions here and let us know. And Welcome to the Forum