high speed internet out all the time

careywhisneant

So tired of dsl with verizon seems like its been over a year and constantly battling the internet being

out you call verizon and you get a foriegner that you cant understand and then they take you through

a serious of stupid fixes hello im not an idiot i havent unplugged anything. i feel this is verizon's way of not

dealing with the true problem of there system has issues but we as consumers get frustrated and give up

on calling then when they finally did come out about 6 months ago told me it was some wires outside so

replaced and buried some underground wires main lines not a permanent fix still having issues.. so on top

of internet problems have phone problems too which half the time i call my home phone its busy and had

them come out for this and want to charge me 90.00 for the first 1/2 hour to come in and check my wiring

hello again im not an idiot and i would call an electrician not a phone company for this when i refused this

service low and behold my phone was working in the next 30 min. wonder if it was the technician that came

out trying to make a quick buck on the side or verizon's way of making more money?? at this point kinda

hard to decide to cancel because the internet choice is limited in the area so they can screw the people knowing

we don't have much to choose. I also have had my modem replaced at one point and that didn't work either

i ended up having to go back to using the old modem i want to call to have it replaced since it becomes so

hot im sure that could be the problem to is overheating but im sure that i will have to go through the idiot test

of is your computer plugged in etc. etc. which i have no time to waste half of my day on the phone trying to

get...

Thank You

JOSEm441

I had both the Westell 7500 and 6100F and neither one got even "warm" I would power it down when not in use just to be safe. Hopefully a Verizon Rep see this and expedite a modem replacement.