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Account Locked ? Home Phone Not A Verizon Account ?

Hello, we have been trying to log on to our Verizon account for 5 day's at home and library and when we put in our home phone number it say's our number dose not have a Verizon Acount ? Also say's on another page we are locked out due to to many attemp's. We have never typed in a wrong pass word ? Help Please.

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[Deleted User]

Hi VaCarbber101,

Sorry you are having difficulty logging into your account. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

Bell-Pepper

Hello Lawrence Thank you for this help, but forgot to post that we have alreaedy called surport 2 days in a row with no help at all. First day spent 1 hr trying everything he gave us temp password's etc. All they wanted to do was connect to our computer and we said no. Ok well keep eye on our e-mail for help. Thank you again & have a great day. Jay

[Deleted User]

Hi VaCarbber101,

Could you please clarify if this is a wireless or landline account?

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