out of service message

rhonda456

2 months ago changed service from vonage to verizon, I kept the same number (was origianally with verizon for 12 years) some callers are still receiving "out of service" message when they call me...my childrens schools and alarm company are primary concerns...how can this be corrected.

Shamika_VZ

Good Afternoon,



We can definitely take a look to see what the trouble is here. I sent you a private message to further assist.

Shamika_Vz
Verizon Support

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