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westell2200 and vista64

I am replacing my windows xp computer with a vista 64. When I plug in the westell 2200 modem I get: not compatible with vista.Also, no drivers found. I can access internet through ie but not msn, and no e-mail. Is there a way to configure the modem or do I need a new one?

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norcris

Hmmm that's odd. I too recently switched from my old PC with Windows XP to a new PC with Windows Vista 64, I have the exact same modem, a Westell 2200 and yet I had no problems. I also use a router so maybe that's the difference? Any way, if you still have the Verizon modem install disk that came with your modem, that should have the drivers you need. If not, maybe you can find the drivers as a download from Westell.

Thanks for the response. I finally called verizon support and they got me going. It was pretty involved but basically the modem/router [westell2200] had to be reset,new password, and several other changes they had to make. They used the go2 program which worked great. I don.t know why I had a problem. 8 months ago I bought a new laptop with vista 64 and did not have any problems. Also, at work I installed a new computer just like the one at home and also had no problems. Go figure.

Only problem now is she downloaded MSN premium,which I had before and now get: windows has detected a critical problem and will shut down in 1 minute. I am using an old version of windows messenger.

I googled the problem and found that verizon no longer supports msn premium. I'm trying to fix this problem now. I have MSN premium on my work and laptop computers and no problem with them.

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