Caller ID

I would like to see a caller ID log setting to review calls on my fios TV. Currently the settings do not allow a log review and your tv has to be on in order to view callers. In the caller ID menu would it be possible to add a listing to view calls??

Accepted answers

Anthony_VZ

A future enhancement of the set top boxes is going to include that. It was a suggestion brought up alot by customers so we are going to be implementing that. If you have other good suggestions, please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion. http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services.

All comments

Anthony_VZ

sugialvi

i have two telephones on FIOS in my house. i cam see the caller ID for both lines on my TVs. However, the calling log is shown for one line only. it shows my secondary line which is not important to me and does not show the log for main number. please resolve this issue

ccontrollerm

Caller ID not showing up on TV screen. Menu tells me that caller ID is enabled.

rollingthunder2

I also have no caller ID on the TV. This was working before we lost power in the recent Hurricane Irene power outage.

Rollingthunder2

barbnap

Typical Verizon. No answer.

CAN YOU HEAR ME NOW? ? ? How does one reset Called ID on the TV???????

alanstacey1

Sometimes the caller id on my tv does not work at all and sometimes the number shows up after you finished speaking on the phone service has not bee working right for the past couple of months.

CheriW52

Is there any way to review the phone numbers that were ID'ed by Caller ID somewhere in the Verizon system? I don't have a chance to write down the numbers because 15 seconds isn't enough time to grab a pen and paper. I want the ID phone number because I prosecute fraudulent and illegal phone calls and I need the entire phone number. Is the too technical for anybody at Verizon? HELP!

tns

Currently available for Fios Digital Voice customers only. Menu, Settings, FIOS Digital Voice then call logs. Voice mail is also available there.

For caller id not working they recently added a trouble shooter in menu, settings, in-home-agent. Appears to work.

Justin46

@tns wrote:
Currently available for Fios Digital Voice customers only. Menu, Settings, FIOS Digital Voice then call logs. Voice mail is also available there.
For caller id not working they recently added a trouble shooter in menu, settings, in-home-agent. Appears to work.

Just to make sure it is clear, the above function of course is available on the TV Smiley Happy

Don't forget that you can also view your call logs, etc., on the web from My Verizon if you have Digital Voice.

Verizon offers/used to offer Verizon Call Assistant (VCA) for the old POTS phone service:

https://www36.verizon.com/callassistant/signin.aspx

The website is still there, I can still log in even though I now have Digital Voice. I don't know if you can still sign up for VCA, but if you have POTS service you can try, can't hurt. And there is/was a PC client that you could run that would provide a pop-up on your PC each time a call came in. I never cared much for the client, ran it for a time, but the Caller ID on TV made that obsolete for me.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248