Our low-rent DSL service (768k) has developed problems over the past month. After five years of NEVER GOING OUT NOT ONCE, the DSL service for our house has started to drop out several times a day for hours at a time. We have a Westell 327W modem connected to our PC by a wire. We don't use the wireless.
Our DSL light comes on and flashes but the Internet light goes dark or (sometimes) red. Verizon confirmed it after an hour-long phone call. It is most annoying that every communication with them requires us to go through the entire process every time (do you have line filters? ) You would think that a they would be able to pull up a record of any of our communications over the past month but, no. We hate them, of course.
They were supposed to come out this morning but the truck was sucked up by a UFO (OK, Verizon actually did not give a reason for their no show).
We also have had heavy static on our voice line during this period, which we are assured has nothing to do with our DSL problems. The static and DSL problems began about the time our neighborhood began to get wired for FIOS. We are assured this has nothing to do with our problems.
Would I be so paranoid as to think they would deliberately degrade our service to 'force' us to switch to FIOS? They have given me little reason to believe otherwise.
Message Edited by Josey23 on 01-20-2009 01:07 PM
