I continue to pay for DSL service for which I NO LONGER have, and I did NOT ever disconnect this service (because I would lose access to my emails, forever.). I continue to pay for this "service" because if I cancel the service I will lose ALL my emails, and the ability to use that address...incoming and outgoing. Clearly, I can't let that happen as I've had this email address for 17 years. I have NOT had DSL service thru Verizon for ONE YEAR now, but I continue to pay the 29.99 a month so that I may keep the address.
As of 3 months ago, after finding out that I could purchase the doman name, verizon.net, for 19.99/year, I ATTEMPTED to
purchase this service but no matter what I do, or who I call, or who I get transferred to, I have been unsuccessful at purchasing the domain name. For the last 3 months, every so often, I will, again, attempt to purchase this service, and each time I am unsuccessful. I CANNOT believe how difficult Verizon makes it to SIMPLY purchase this one-time, yearly subscription. Today, I was transferred to 3 different people over the course of an hour...and, ultimately, unsuccessful again. So, I guess I just have to pay $360.00 a year, forever, in order to keep my verizon.net email address.
God, how frustrating.
I get to the "Confirm payment method" screen, click "confirm payment", and nothing happens. I have done this at least 5 times over the last 3 months, and I have confirmed that the funds are NOT being withdrawn from my account.
I don't know how I would know if the payment was "confirmed", and that I actually had the service, and because of that, I can't disconnect my current $29.99/month DSL service. There is nowhere to look to see if my yearly subscription is in effect. Geez!!!!!!!!!!1
Anybody?
