If the Verizon firewall looks the guide as provided in this screen shot.The first time that you run IE and try to go somewhere online, a message will come up.Say allow, the message.An example of the message, but not for IE is shown inhttp://www2.verizon.net/micro/vissbusiness/pdf/VOL_UserGuide_firewall.pdfon page 5.If that does not happen, in this Firewall go to Preferences and make sure that there is a check is the box labeled "display connection notices".