As of today (Aug 10th), we still do not have landline phone service (no dial tone, no incoming calls) since Sunday night (Aug. 6th). We were told it's a network problem due to the strike; by the way, there's no expected finish date to have the problem fixed. How helpful is that? We were asked to make an appointment to have a technician coming in to check the problem. How funny is that? It's a high level network problem, why do we need a technician to visit the residential area? If the telephone network line was cut off by someone, there must be more than 1 families getting impacted. For those cutting off the network line, what kind of act was that? Where is the police? Is there a winner here? Where is Verizon's promises to their customers? How long we have to wait for the landline service to come back? We are paying monthly landline phone service, but we are not getting the service. What's that mean legally and financially? For those in the "game", we hope they understand that customers will move away from Verizon, then there will be less demand, less income/revenue/profit, less benefit, less job position, more job cut...
