My girlfriend just got the LG Ally today, and she cannot seem to recive MMS. We can send SMS back and forth just fine, and I can recieve MMS from her, but she can't get mine. How can we fix this?
This is a system error. A factory reset will restore this back to your phone. The steps to performing the reset are listed below:
1. Hold Home Button and press power (continue to hold until you see the triangle with an asterisk like in step 2)
2. Screen will show a Android with a triangle with asterisk
3. Let Go of Home Button and Power
4. Press Search Button (Far Right Button)
5. A blue menu will show at top of page, scroll to Format Device
6. Select Yes to verify
7. Allow format to complete (Information at bottom of page will go through a few steps)
8. Once Format is complete Blue Menu will show at top again, select Reboot
9. Sometimes phone hangs after reboot and will take a while but if no response after 5 - 10 minutes, pull the battery and reinsert. (Device usually starts fine after this)
I have tried this for about 20 minutes now and my device won't even let me get passed step 1. There is no way to hold down the home button and press power because every time you press power, it locks the screen...Then if you try to press the power button while holding the home button, it gives you the option to turn off the device, airplane mode, or silent mode.