What is the reason for $12 credit issued on April 2014 statement?
This is a peer-to-peer support forum. Posters are fellow end-users like you unless noted as a Verizon Employee via rank and/or avatar.
If you want to get a message to Verizon, you should contact them directly via one of the options on their Contact Us page.
My ussue HAS NOT been resolved.
@nan3926 wrote: My ussue HAS NOT been resolved.
And won't be by asking your peer here.