Well I have been experiencing a lot of problems first of all 3 technician have fixed by connections (verizon phone service) but the problem hasn't been solved every now and then I keep on calling the service support to no avail but still I don't know why they couldn't solve the problem ...when it was fixed it only take 4 hours to be good then after that a lot of Noise and Static but the worst thing was I can't even receive any calls from the outside and even try to use for calling ...so what I did now is record all the noises and static..and I can also hear voices talking on the background..Everytime I called the support they keep on telling me that they are sorry for the inconvenience for 3 weeks now at up to present...actually the problem we have now is that we totally do not use our phone and instead we keep on using our cellphones in which we lose our minutes...as per technician told me that without good phone line there will be no connection to the internet ...which is acceptable...so I am still looking forward that this problem be resolved ASAP....or get billed without using the telephone and internet..???????. hey pls..give attention to this matter from day one up to the present ...still having poor @ bad connections....