Hello. I'm coming here today, because over the past week or so, I have been getting terrible slow, fluctuating internet every single day. The problems begins at exactly 7 AM EST every morning and continues until it feels like working again, ranging from 2 hours to 10 hours yesterday and today 7 and a half hours (so far... currently still experiencing the problem).
I play Diablo 3, an online Action RPG game. It is completely unplayable when this is happening. I have run a tracert and pathping for the game, and they responded informing me the issue is on Verizon's end, which I of course presumed already.
They informed me to go to Verizon and post these results as they should greatly help you find the solution, so here I am, and I seriously hope you can do something about this problem. Otherwise I may need to look elsewhere for a new service.
Tracert:
Tracing route to 12.129.209.68 over a maximum of 30 hops
1 17 ms 112 ms 14 ms verizon.home [192.168.1.1]
2 87 ms 217 ms 59 ms L100.TAMPFL-DSL-02.verizon-gni.net [71.98.160.1]
3 42 ms 115 ms 50 ms P0-1-0-0.TAMPFL-LCR-21.verizon-gni.net [130.81.34.148]
4 86 ms 47 ms 126 ms so-2-0-0-0.TPA01-BB-RTR1-verizon-gni.net [130.81.28.212]
5 89 ms 111 ms 70 ms 0.ae1.BR1.MIA19.ALTER.NET [152.63.87.162]
6 328 ms 329 ms 52 ms 204.255.168.18
7 112 ms 444 ms 238 ms cr81.fldfl.ip.att.net [12.122.82.22]
8 2485 ms 846 ms 270 ms cr2.ormfl.ip.att.net [12.122.1.45]
9 746 ms 654 ms 318 ms cr1.ormfl.ip.att.net [12.122.5.185]
10 773 ms 1018 ms 1165 ms cr2.hs1tx.ip.att.net [12.122.1.5]
11 353 ms 314 ms 118 ms cr1.dlstx.ip.att.net [12.122.28.157]
12 1033 ms 2772 ms 717 ms cr2.dlstx.ip.att.net [12.122.1.210]
13 744 ms 171 ms 305 ms cr2.la2ca.ip.att.net [12.122.28.178]
14 256 ms 616 ms 603 ms gar29.la2ca.ip.att.net [12.122.129.241]
15 121 ms 123 ms 125 ms 12-122-254-238.attens.net [12.122.254.238]
16 748 ms 1088 ms 646 ms mdf001c7613r0002.lax1.attens.net [206.16.68.54]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
And the pathping.
Tracing route to 12.129.209.68 over a maximum of 30 hops
0 Dustin-PC.home [192.168.1.2]
1 verizon.home [192.168.1.1]
2 L100.TAMPFL-DSL-02.verizon-gni.net [71.98.160.1]
3 P0-1-0-0.TAMPFL-LCR-21.verizon-gni.net [130.81.34.148]
4 * so-2-0-0-0.TPA01-BB-RTR1-verizon-gni.net [130.81.28.212]
5 0.ae1.BR1.MIA19.ALTER.NET [152.63.87.162]
6 * * 204.255.168.18
7 * * cr81.fldfl.ip.att.net [12.122.82.22]
8 cr2.ormfl.ip.att.net [12.122.1.45]
9 cr1.ormfl.ip.att.net [12.122.5.185]
10 cr2.hs1tx.ip.att.net [12.122.1.5]
11 cr1.dlstx.ip.att.net [12.122.28.157]
12 cr2.dlstx.ip.att.net [12.122.1.210]
13 cr2.la2ca.ip.att.net [12.122.28.178]
14 gar29.la2ca.ip.att.net [12.122.129.241]
15 12.122.251.190
16 mdf001c7613r0002.lax1.attens.net [206.16.68.54]
17 * * *
Computing statistics for 400 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Dustin-PC.home [192.168.1.2]
46/ 100 = 46% |
1 404ms 47/ 100 = 47% 1/ 100 = 1% verizon.home [192.168.1.1]
0/ 100 = 0% |
2 544ms 46/ 100 = 46% 0/ 100 = 0% L100.TAMPFL-DSL-02.verizon-gni.net [71.98.160.1]
1/ 100 = 1% |
3 543ms 47/ 100 = 47% 0/ 100 = 0% P0-1-0-0.TAMPFL-LCR-21.verizon-gni.net [130.81.34.148]
0/ 100 = 0% |
4 823ms 47/ 100 = 47% 0/ 100 = 0% so-2-0-0-0.TPA01-BB-RTR1-verizon-gni.net [130.81.28.212]
1/ 100 = 1% |
5 749ms 48/ 100 = 48% 0/ 100 = 0% 0.ae1.BR1.MIA19.ALTER.NET [152.63.87.162]
3/ 100 = 3% |
6 689ms 51/ 100 = 51% 0/ 100 = 0% 204.255.168.18
49/ 100 = 49% |
7 --- 100/ 100 =100% 0/ 100 = 0% cr81.fldfl.ip.att.net [12.122.82.22]
0/ 100 = 0% |
8 --- 100/ 100 =100% 0/ 100 = 0% cr2.ormfl.ip.att.net [12.122.1.45]
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% cr1.ormfl.ip.att.net [12.122.5.185]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% cr2.hs1tx.ip.att.net [12.122.1.5]
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% cr1.dlstx.ip.att.net [12.122.28.157]
0/ 100 = 0% |
12 --- 100/ 100 =100% 0/ 100 = 0% cr2.dlstx.ip.att.net [12.122.1.210]
0/ 100 = 0% |
13 --- 100/ 100 =100% 0/ 100 = 0% cr2.la2ca.ip.att.net [12.122.28.178]
0/ 100 = 0% |
14 --- 100/ 100 =100% 0/ 100 = 0% gar29.la2ca.ip.att.net [12.122.129.241]
0/ 100 = 0% |
15 --- 100/ 100 =100% 0/ 100 = 0% 12.122.251.190
0/ 100 = 0% |
16 --- 100/ 100 =100% 0/ 100 = 0% mdf001c7613r0002.lax1.attens.net [206.16.68.54]
Trace complete.
I really hope you can solve and fix this problem as soon as possible as it's also interferring with my work...
Thank you.
