This morning we discovered that we have no dial tone. If I try calling our land line with my cell, I get connected to a completely different number, which to me would indicate that one of your techs has inadvertently crossed our lines.
When I submitted the repair ticket, I was told that the earliest time a tech could come out to resolve the issue is Monday the 30th (five days). Waiting that amount of time for a resolution to a problem you created is simply unacceptable. I'd like to know what has to happen to get this resolved in a more timely manner.
