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Voice Mail Time Stamp Wrong

When checking the My Verizon web site for voicemail messages, the time has been off (ahead) by 4 hours. The call log shows correct time however and email notifications are sent correctly. Any suggestions - I could not find anywhere to change the time settings?

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TonyaD_VZ

ksoza,

Log into the voice account manager and go down the left hand side to administration and change your time zone there. If it is set to Hawaii-Aleutian time that is 5 hours before Eastern time if your are in the Eastern time zone. It may not go back and update what it there but should be correct going forward.

Tonya D.

ksoza1

Where is this VM acoount management page? https://www36.verizon.com/fiosvoice/ does not work and just sends to a marketing page.

ksoza1

UPDATE:

The page to access is http://www.verizon.com/callassistant

From here, I was able to find the time zone setting, which was on EST. I selected it again however and set it to EST and it appeared to work.

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