I do not have Digital Voice at this time, but I did have it. I was told that if I lost internet, that I would not lose my phone. Two weeks after I had Digital Voice, I lost internet and phone for 6 hours. I still had TV. After that, I switched back and never had a problem since.
My contract is up. I wanted to renew it to maintain my price plan, but was told that since I don't have Digital Voice, I can not renewed my contract..
I have been told that I should not have lost my phone when the internet went down, but at the time, was told that if I lose internet, I lose phone
I have received so many different answers about this, and don't know who to believe. I prefer to keep what I have and renew my contract, but apparently I can't. I want to know once and for all, about how the internet affects Digital Voice. It seems that Verizon wants people to change over, but I was told that if I do, and don't like it, that I won't be able to change back.
I await a response from Verizon concerning this quiestion.
