I HAVE A MAJOR COMPLAINT. I am really upset with the telephone service. I have been with Verizon for a long time. I live with my grandmother who is 84 years old and my telephone service is worthless. I can not believe that for me to call her upstairs or anybody else around the area you must dial your area code first. This is really ridiculous that you have to do such thing. I have had Verizon For my TV, COMPUTER, PHONE for many years. All I wanted to have was the INTERNET and the PHONE and this is what you get. I THINK SOMETHING SHOULD BE DONE WITH THIS AND CHANGED. I DON'T THINK IT IS RIGHT THAT YOU HAVE TO PAY FOR A SERVICE THAT HAS THIS SPECIAL FEATURE THAT HAS TO DO WITH FIOS THAT TO MAKE ANY LOCAL CALLS YOU HAVE TO DIAL AN AREA CODE. I will be thinking about going to another service and finding someone else to go to. I might even try that Magic Plus for phone service which only cost $30 dollars a year to pay and find somebody else to go to with Internet. I will also make sure to pass the word on to other people about how Verizon works with there services.