DSL slow for 3wks

websurfer

My DSL would test out At 3mbps + on most test sites . Now 1.5 to 2.0. I have been waiting hoping that Verizon would clear it up. Gignews Trace:

news.giganews.com

traceroute to xxx.x.xxx.29 (xxx.x.xxx.29), 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 80 ms 80 ms 80 ms
2 ash-bb1-link.telia.net (213.248.70.241) 73 ms 76 ms 76 ms
3 ash-bb3-link.telia.net (80.91.248.160) 0 ms 0 ms 0 ms
4 ash-b2-link.telia.net (213.155.133.221) 0 ms 0 ms ash-b2-link.telia.net (80.91.252.91) 0 ms
5 GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 1 ms 1 ms TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 1 ms
6 P0-0-0-0.RCMDVA-LCR-22.verizon-gni.net (130.81.22.31) 38 ms 38 ms 38 ms
7 G4-0.RCMDVA-RCMDVAGR-ERXG04.verizon-gni.net (130.81.198.71) 22 ms 22 ms G4-1.RCMDVA-RCMDVAGR-ERXG04.verizon-gni.net (130.81.198.163) 23 ms
8 * * *
9 * * *
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11 * * *
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16 * * *
17 * * *
18 * * Max number of unresponsive hops reached (firewall or filter?)

my modem westel 327w router cisco linksys EA4500

Thanks in advance for help

dslr595148

Can you provide the Transceiver Statistics from your modem?

If you don't know how to get that info...

#1 Did you or did you not follow http://www.dslreports.com/faq/13600 ?

#2 If you followed that FAQ...

a) You did or did not change the LAN IP of the Westell?

b) You did or did not change the LAN IP of the Cisco/Linksys EA4500?

c) You do or do not have a second RJ-45 WAN port router?

d) You do or do not know how to setup a Static IP?

#3 If you did not follow that FAQ, the LAN IP of the Cisco/Linksys EA4500 does not start with 192.168.1. (for example it is 192.168.2.1), and the RJ-45 WAN/Internet/To Modem Port of the Cisco/Linksys EA4500 is connected to the Westell then.....

Visit http://192.168.1.1/ for me and do the following:

a) If you see a Blue and White Westell page, mouse over Troubleshooting, go to DSL, and choose Transceiver Statistics. Copy and paste the information on that page.

b) If using the Red and Black Firmware: Go to System Monitoring > Advanced Monitors > Transceiver Statistics. Copy and paste the information on that page.

c) Try visiting http://192.168.1.1/transtat.htm which is a direct link to the Stats on older modems.

d) If you need a Username and Password, try the following:

admin/password

admin/password1

admin/admin

admin/admin1

admin/Serial Number.

By Serial Number, I don't mean type in the words Serial Number. I mean find and type in the serial number found on the bottom of this router.