migration to aol

I am becoming concerned. My friends have told me I must migrate my email account to aol but I have not seen an email advising me to do so. I have tried calling customer service but am unable to get beyond the computer voice. How do I migrate before I lose my account? I have important family emails saved and would hate to lose them.

Accepted answers

Beertap1

I live in Maryland, and my wife and I were notified by email that we had to migrate to AOL email. We have completed that task and are up and running fine. I mentioned this change to a co-worker that has Verizon email and he said he has not been notified. I live in Laurel MD, and he lives in Ellicott City MD (about 15 miles distance). When we converted, all files and emails were migrated without incidence. We also have the option to keep the Verizon email address (which we did). We have had no problems with it, and I like it over the old Verizon email program.

All comments

Beertap1

LMDiago

Thanks. I only live about five miles from some of my friends who have migrated to aol so I was really concerned. Hopefully they are still in the process. This makes me feel better.

tns2

Note if you use Webmail, it will notify you that you are ready to migrate independently form the email notification.

Lfay

I haven't received any notice/message from Verizon regarding the migration to aol and I am really concerned because I would like to keep it and migrate to AOL Mail. Does anyone know if I am able to initiate the migration to AOL Mail without a notice from Verizon? Would the notice be delivered to my regular Verizon email inbox?

tns2

Initiate it when they are not ready, No. But if you go to webmail and its ready to migrate (independent of receiving an email that is ready), you will be offered the migration options.

Lfay

Thank you very much. I would just dread missing out on the option to migrate my Verizon.net email address to AOL Mail and losing all my years of contacts and old emails, etc. I appreciate any additional info anyone else has regarding this topic, I really feel like I missed the boat on this???

AlannaVictoria

Never received the email about switching to AOL. Can't find anything on Verizon's website and I'm not receiving my emails.

mvarenick

It's now 4/5/17, and I still have not received any notification of Verizon switching email service to AOL, and never received my personal link to make the switch. Should I be worried???

weincsw

Everyone should be patient. You will eventually get your email and webmail notices. However, I think Verizon should have known that people would start getting concerned as this process dragged on. They should have sent notices to EVERYONE when this process started letting all know this would take a few months. I hope they are reading this discussion group.

Tina110

I have yet to receive my email about the email changing to aol. I have tried to call but the wait is over an hour. I think you have to make a decision by tomorrow, what do I do????

tns2

@Tina1 wrote:
I have yet to receive my email about the email changing to aol. I have tried to call but the wait is over an hour. I think you have to make a decision by tomorrow, what do I do????

These forums are peer to peer. Verizon is unlikely to respond.
If you are a Verizon/Yahoo customer you are not migrating at least at this time
They are migrating in waves. Lots of customers haven't been told to migrate yet.
The emails are more to tell those who are using a mail client app that its time to migrate. If you are a Webmail customer you will see you a message when you login to email.
If you think you missed an email, and are using an app such as Outlook, gmail, apple mail, thunderbird, etc., just logon to the webmail to check http://webmail.verizon.com

MEV2

When will I receive the notification to migrate my Verizon email account to AOL?

rswpdc

I have yet to receive the email notification about email retirement and migration to AOL. When will I receive the email? Should I be worried that I haven't heard anything?

TomH121

Have you seen this ?

https://www.verizon.com/Support/Residential/email/migrations.htm?CMP=DMC-CVZ_ZZ_ZZ_Z_DO_N_X00425

Migration is being done by Areas.

kilowatt

I live in Fort Washington, MD and have been a Verizon customer since Verizon was Bell Atlantic. I have NEVER been notified that I must migrate to AOL.

Veteran68

I have not seen anything about this, I wish to migrate to AOL , I cannot lose my address

felin1

As of 4-17-17 I have still not been sent a message or email asking me to move my email address to AOL. I know the time is approaching when Verizon will no longer provide email service. I dont know what to do to preserve my email address. Any info would be helpful.

tns2

They are doing things in waves. Probably over several months. And note that at least at this time NO migration of Yahoo/Verizon email accounts to AOL.

misterb

As of April 17 I have not received notification on my email account or sub accounts about migrating to AOL. No message appears when I log into my Verizon.net email either. Should I be concerned that I slipped through the cracks? When should I receive notification by?

jaynews

Wondering the same thing, since I received a message from another company that knows about the Verizon email migration and this other company is saying that all the migration will occur by April 28th, and yet I've received no notice.

EDIT: Just chatted online with a Verizon rep who said that if I have not received any email about migration yet, then there is no need to worry. They said that April 28th does not apply if I haven't received any verizon email regarding the migration.

Kaz521

I sure hope that is true. I keep getting emails from a variety of companies that I do business with asking me what my new email is! I use webmail but have never received a notice. I was wondering if it was because I use adblocker and the notice was a pop-up.

own2dogs

Ditto. I did the same. Rep said wait for email from Verizon. He also said I could NOT migrate until I receive this notice.

NicoleMcEntee

I have not received an email from Verizon yet notifying me that I need to make a decision regarding my verizon.net email. I heard that you had to do it by April 28 but I also heard that it was being done in waves. Does anyone know if the April 28 cutoff date is correct?

echosue

I have not received an email from Verizon stating that they are not offering email services anymore and what I should do about this. Have they sent out such an email?

TomH121

Location ?
County
State

If you share above AND someone from your neighborhood has received migration notice hopefully they will answer you.

Otherwise...

Please visit (monitor) verizon.com/Email regarding your email change notification.

lifeinterrupted

All I get are virtual robots. I would like to know if or when I get my notice. It is probably a good thing this is happening because I have not been satisfied with Verizon. I will be traveling soon and need to get this done.

Also, how do I keep all the folders that I have imortant ref. material in?

Will some one from Verizon email me with the answers ASAP

Thank you, lifeinterrupedbigtime.

tns2

These forums are peer to peer.

If you are a Verizon/Yahoo email they are not migrating, at least at this time.

Despite dates being mentioned, they are NOT migrating everyone at the same time, and are adjusting dates depending on the number of problems they have to handle. It is still expected to take several more months to migrate everyone.

tns2

LOGON TO WEBMAIL. IT will let you know, and they are probably still several months from completing.

Essentially the emails were meant to reach those people who never logon to webmail but just use clients (outlook, Thunderbird, apple mail, Phone mail apps, etc)

Rukiddin1

So I log into email today and notice (not easily seen) a Service Notice. WHY DIDN'T THEY SEND AN EMAIL--WHICH I WOULD NOTICE!!??? They don't indicate WHEN the service is going to change, but research on the internet indicates by the 28th!! So my life has to stop so I can create new accounts etc. so they can focus on better internet & TV (I don't want TV boys!!)? Wouldn't this be a breach of my contract agreement w/them that they can suddenly pull services w/out sufficient notice? Anyone else feeling a bit angry & frustrated w/Verizon who has obviously gotten a little to big to SERVE.?

tns2

Again they are not changing everyone over at once. At least one other person got info that its over 5 months. Not sure if that time period is correct or not, but definitely over several months.

They did send out emails. Both when warning that they will be making the change, but with no dates. And then each month for those changing within the next month.

jedifather73

I have yet to receive any email about anything. I found out through Plated and Home Chef asking me to update my email address since its being discontinued. I don't use my email very often and I'm not tech savy. I get my email mostly through my iPhone. How do I know if i have yahoo or verizon or whatever? I don't want to change my settings like I'm seeing everywhere because, like I said, I'm not tech savy and I don't want to mess something up.

jedifather73

Any help would be appreciated! Thyank you!

tns2

Verizon Yahoo accounts are not being migrated, at least at this time. I suspect no changes until after the Yahoo takeover is complete and maybe not then.

jedifather73

I haven't gotten an email about anything. I don't even know if I'm a Yahoo user or not. Shouldn't I have gotten an email by now?

jedifather73

Wasn't is supposed to start on 4-28-17, yesterday?

BeesRgood

Upset that no advance notice was given by Verizon of the "merger" (?) with AOL. I created another e-mail name and now all that is sent to me via my "first-used" e-mail address via Verizon is "hanging" out there in the great unknown. Verizon you are not right. All my contacts: business/social knows the "old" e-mail address. No way I can reach out to all of this newly created AOL address. HELP!

confused60

As of today I have not received any notification to change my email over to AOL or any one else. I'm getting worried I'm going to loose everything, and end up without any carrier at all. I've searched high and low on the Verizon website to try and find answers or to switch and can find nothing. Does anyone out there have and answers or ideas? Thanks a bunch.

irbrenda

I haven't received notification yet either.

tns2

It is expected to be Several More Months before they get to everyone.

kweiss15732

I did not receive an email from Verizon about the switch and now i cannot access webmail or email on my cell phone....is there a way to check if i missed something?

kweiss15732

how do i know if i missed it or not? i can no longer get emails on my phone or webmail, says there is an error

tns2

There was a big problem on 5/8/17 for many users.

If you are still having problems WITH WEBMAIL, contact Verizon. Note these Forums are mostly peer to peer, try another means such as calling 1-800-verizon

If you are being migrated then accessing webmail.verizon.net will let you know.

confused60

hanks a bunch

Lynnally

I never got an email from webmail.verizon.net asking me to migrate my email to AOL! I want to migrate to AOL but nothing from Verizon. Does anyone know who to contact to get this going?

forever_amber

I have less than 24 hrs & can't get my sub account email to migrate! **bleep**, Verizon!