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Bandwidth Cut back

Why is it that everytime a Verizon representative shows up at my door to convince me to upgrade my service to something more expensive, I always notice a significant decrease in my internet speed shortly after that for a season?

Am I suppose to believe this is just a coincidence?

I cannot afford FIOS which is why I don't upgrade and I don't appreciate being strong armed into it by cutting back on my already limited bandwidth.

Please someone address this. And please don't ask me to call tech support because Verizon tech support is a fiasco. Just tell whoever to leave my bandwidth at the speed I paid for please.

Thank you,

Dave

Comments

smith6612

I'd venture to say it's pure coincidence if everything is coinciding with the change of season. Call Verizon and ask them to disable the ASSIA optimizer on your line (Yes, it can be done. It's disabled on mine) and provision your line to the max rate possible. This should either be 1Mbps if you're on the lower speed package, or the maximum the line can physically handle at a stable level if you're on Enhanced.

fredzoyt

Thank you very much for taking the time to reply. I'll give your suggestion a try.

Dave

smith6612

Not a problem. If you are not able to get a solution to the issue, please stop back and we'll see what else can be done.

fredzoyt

I guess I'm not alone in my hunch.

http://forums.verizon.com/t5/High-Speed-Internet-DSL-and-Dial/Attempting-to-force-DSL-users-to-change-to-FIOS/td-p/479121

Dave

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