why?
Is a router problem?
only get 1028 kbps????
Your Gateway is Ready for Internet Access
Likely a line problem. The speed being reported on your modem isn't actually a speed that Verizon even provisions. So we're aware, what gateway make/model is this?
model 7500
Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that your non-bogan public IP Address will show up. It might shown up as the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Either remove that line or show only the first two octets. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.For example this what I saw when I was using Verizon
news.giganews.com traceroute to 71.242.*.* (71.242.*.*), 30 hops max, 60 byte packets 1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 13 ms 13 ms 13 ms 2 ash-bb1-link.telia.net (213.248.70.241) 39 ms 7 ms 7 ms 3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 4 ms 4 ms GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 4 ms 4 so-7-1-0-0.PHIL-CORE-RTR1.verizon-gni.net (130.81.20.137) 6 ms 6 ms 6 ms 5 P3-0-0.PHIL-DSL-RTR11.verizon-gni.net (130.81.13.170) 6 ms 6 ms 6 ms 6 static-71-242-*-*.phlapa.east.verizon.net (71.242.*.*) 32 ms 32 ms 33 ms
Step two: Can you provide the Transceiver Statistics from your modem?
Visit http://192.168.1.1/ for us and do the following:a) If you see a Blue and White Westell page, mouse over Troubleshooting, go to DSL, and choose Transceiver Statistics. Copy and paste the information on that page.b) If using the Red and Black Firmware: Go to System Monitoring > Advanced Monitors > Transceiver Statistics. Copy and paste the information on that page.c) Try visiting http://192.168.1.1/transtat.htm which is a direct link to the Stats on older modems.d) If you need a Username and Password, try the following:admin/passwordadmin/password1admin/adminadmin/admin1admin/Serial NumberBy Serial Number, I don't mean type in the words Serial Number. I mean find and type in the serial number found on the bottom of this router.
it was so difficult
With stats like that, you may just be stuck at 1.5Mbps. The statistics are suggesting a long line. To see if you can get something better, try giving Verizon a call and see if they can help the line gain additional capacity. Or, you can also ask them how long your line is. 7Mbps is doable on lines less than 10,000ft long with a few exceptions, and getting into 13,000ft territory is where you start to look at speeds below 3Mbps.
Nothing significant has changed. Have you asked Verizon about this to find out why it is bad? If so what were you able to find out?
i did not ask verzion
can you help?
