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ANOTHER WEEK, ANOTHER AOL/VERIZON EMAIL SERVER MALFUNCTION

Am hoping this will reach y'all and that I can get a resonse this way. No incoming message traffic on email server with the error reported as ERR[SYS/TEMP] server error on POP server [xxxxxxx@pop.verizon.net) No incoming on two different PCs, two different Windows systems, both running EUDORA
Anyone with any similar problem??? This is exactly what I went through with AOL last week, except we got rid of the SLS malarkey. What's working for you. I'm in Eastern Virginia

Comments

arclink

Hi the problem is that they are screwing around with the certificate chain on their POP server. When the POP server works and gets your mail the chain goes through DigiCert to the Netherlands and then through Verizon at Irving Texas to pop.verizon.net. When it does not work the chain has been changed to go from DigiCert to Yahoo in Sunnyvale CA and then points to pop.aol.com even thogh you set pop.verizon.net. as your POP server.This leads to a name conflict.

To see this in Eudora go to "Tools" - "Options" - "Checking Mail".

Click on "Last SSL Info". Then Click "Certificate Information Manager". In the new pane open DigiCert under Server certificates and keep opening any sub chain until you get to the end. Errors show up here or the last one will be Texas and Verizon or Sunnyvale and AOL.

Unfortunately, trusting the AOL certficate does not work and changing the POP server to pop.aol.com does not work.

Do not know why these certficate chains are changing back and forth like this from day to day but when the PPOP server does not answer, the chain always ends at Sunnyvale and when it does answer the chain always ends at Irving

jjjoyce

email was working fine until 11:14pm and I started recieving warning that server is using a security certifcate that could not be verified. My POP3 settings are as instructed: pop.verizon.net, smtp.verizon.net, 995, 465, SSL on.

any ideas? thanks

starrin

@jjjoyce wrote:
any ideas? thanks

Lots!!!

First drop down a couple of subjects and read the reply in

ANOTHER WEEK, ANOTHER AOL/VERIZON EMAIL SERVER MALFUNCTION

It tells you what is going on, but not why, or how to fix it. Then read through the forum for the last week and read through anything that sounds like unable to read emails

You do know you can read/handle your traffic through AOL netmail.

In my case paid AOL is telling me that it is my fault for using the Eudora email client which they have chosen not to support (i.e. they have no techs who know a darn thing about Eudora)

But between these forums and the Eudora forum it is obvious that the problem is not just you and me. Someone is easter-egging with their servers and they haven't a clue.

I am limping along on ThunderBird which they deign to support

tns2

I suspect the problem is the intermediate certificates NOT being updated in Eudora. This kind of thing has been a problem with Eudora in the past.

If so, then this can't be fixed by Verizon. Of couse their support people should be smart enough to tell you how to get the correct certificates. Eudora support used to have a page telling you how to make such updates.

Most newer programs count on the OS (Windows, Apple, android, etc) to handle getting the root and intermediate certificates update.

arclink

It is not just Eudora. Outlook running under Microsoft Mail also does not download my incoming e-mails but I can send e-mails just as in Eudora

Bejesus0301

@jjjoyce wrote:
email was working fine until 11:14pm and I started recieving warning that server is using a security certifcate that could not be verified. My POP3 settings are as instructed: pop.verizon.net, smtp.verizon.net, 995, 465, SSL on.
any ideas? thanks

Same problem here, except my issue is through an old setup running windows XP and Outlook 2003. I have four verizon..net accounts. This has run fine for years. Starting a week or two ago, I started having intermittent problems, which became much worse a few days ago. As of now, only one of the four accounts retrieves incoming mail, occasionally, if you tell the Outlook prompt to continue using the server despite the unverified security certificate.

We have another PC here with WIndows 7 and Outlook 2010. The single verizon.net account used on that computer seems to be working OK.

marthamaria

Hello fellow frustrated emailers. I've been using Eudora probably since before some of you were born, and I've seen it all. Don't let the {word filter avoidance} get you down! If you have already tried the certificate manager fix, the alternate port fix, and the adding-a-line-of-code-to-Eudora.ini fix, try this. It might work. Change the incoming server from pop.verizon.net to incoming.verizon.net. If that doesn't do the trick, go to options, "Getting Started" and enter all necessary information for another email account (yahoo, gmail, private server, etc.). Send/receive a test message THEN go back to "Getting Started" and enter your Verizon account info but with incoming.verizon.net instead of pop.verizon.net. And don't forget to configure the ports and SSL options correctly. Venceremos!

Bejesus0301

@marthamaria wrote:
Change the incoming server from pop.verizon.net to incoming.verizon.net.

This worked for me in Outlook 2003, although the email retrievals seem balky (i.e., slight delays). Not sure if it is going to last, but thanks!

uncB

This solution has worked for me so far...thanks for the suggestion!

Change incoming to incoming .verizon.net

Buck50

I had no issues synching my Outlook on my desktop with my Verizon email account even after the migration from Verizon to AOL. Had not logged into Outlook on my Windows XP machine running Outlook 2007 for a while and when I turned it on yesterday it gave me security certificate issues. Saw a post on here to change my pop.verizon.net to incoming.verizon.net. That seemed to work and my emails started coming through. What the heck happened? The digital certificate when I looked at it stated pop.aol.com. Anyone else out there had this issue? My web based Verizon email through AOL works fine as does my Android which updated my email regularly.

TomH121

Have you seen this ?

https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail

william32

I did as you suggested but when outlook downloads the messages they don't go into my inbox. Any suggestions?

TomH121

I can only tell you what is working for me with my current set up

After a complete and successful migration to AOL this my current setup in Outlook

Outlook 2013 Email Account Settings

Email: *********@verizon.net Type: POP/SMTP (send from this acct by default)

Click Repair tab

Your Name

Email address

Password: The one your internet service provider has given you

Next>

Repair Acct:

Congratulations!

Configuring

Outlook is completing the setup of your acct.

Establishing netwrk connections

Searching for ******@verizon.net settings

Log on to server and send a test message

Your POP3 e-mail acct is successfully configured

Selected acct delivers new messages to the following location

****@verizon.net\Inbox

In data file C:\Users\***\Documents\Outlook Files\*****@verizon.net.pst

THE TEST MESSAGE WAS RECEIVED IN MY AOL VERIZON INBOX

Buck50

Well same thing happened to my Verizon issues tablet and the e-mail program on the tablet. Changed pop.verizon.net to incoming.verizon.net and now the emails are coming in no problem. Did this happen overnight? I reviewed the posts but I saw nothing about the server issue.

Mungoman

Thankk you Lawrence C. you fixed my problem. Was not receiving emails on Outlook since 2-19. Changed incoming mail server from pop.verizon.net to incoming.verizon.net

and closed Outlook, restarted and all my emails started pouring in. No longer getting

the invalid security certifiacte popup. Hope this helps someone else

Cali789

When I tried the repair on Outlook07 I get the message when it searches for the server

"An encrpted connection to you mail server is not available. Click next to attempt using an unencrypted connection."

I won't connect unencrypted as well.

AOL will only help if you are a paying member.

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