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Modem Locked Up

Back in May I asked for guidence in installing a third party router. It was suggested that I set up my Westell 6100G modem in Bridge Mode. (I was chemist867 then)

Initially, I ignored this advice. However, I was constantly turning my modem off and on to restore an internet connection. I gave Bridge Mode a second thought and started the set up according to Verizon instructions.

My modem locked up during the APPLY step and I lost access to the modem and the internet. (currently using my phone to create a hotspot).

Any suggestions on how to fix the problem? Please keep in mind that I do not have internet access on that system.

Comments

smith6612

If the modem locked up while hitting apply, try to factory reset it. Hold down the reset button on the back of the modem for 30 seconds (or whenever the Red power light appears) and then release the button. This should reset the config back to normal, if the modem locked up during write.

chemist8671

Thanks for the info. I am still having problems getting back on line with my Vista system. My network keeps saying "Local Only". I have no idea what changed on my computer during this mistep to cause this problem.

smith6612

Some people usually suggest setting a Static IP on the PC while bridging the modem. Do you remember entering your network settings to do this? You may want to double check to make sure your PC is set to DHCP and has DNS Servers being supplied via DHCP. DHCP mode is otherwise known as "automatic" mode.

Also, if you are plugged directly into the modem and it happens to be bridged, there is a chance that DHCP is disabled on the modem. This is a good thing as it tends to mean less issues for getting a secondary router configured.

chemist8671

Thanks. You nailed it.

Final question (I hope); why do I need to reboot my modem (Westell 6100G) several times daily to restore internet connection? Is there anyway to fix this?

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