54.99 plan with phone 1.1 to 15Mbps only get 3Mbps?? why?? is a line problem?
For some reason I can't see your attachment.
Would you be able to supply your modem Transceiver Statistics? They will help us clue into the problem a bit more. If you don't know how to get this information, please tell us what model modem you have, and if you have any routers (Belkin/Linksys, D-Link, Netgear, ASUS...) in the mix.
westell model A90 750015 07
Okay. Visit this page for me and post up the information you see. COpy/paste will do the job.
http://192.168.1.1/htmlV/transtat.asp
If you need login information, try:
admin/password
admin/password1
admin/admin
admin/admin1
admin/verizon
admin/verizon1
Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data Path INTERLEAVED
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 2848 704
Margin (dB) 6.3 10.0
Line Attenuation (dB) 56.0 31.5
Transmit Power (dBm) 16.9 11.9