Trying to help a friend who also has Fios Internet. She can send emails but can not receive them. Does anyone know how to fix this. Thank you for your help !
Update,
I signed my friend up for a gmail account because we tried her Verizon password too many times and got locked out of her account. She does not text, so we have to wait for Verizon to send a temporary password via the mail. I will try to set her account back up because she wants to see which one she likes better.
Thanks for all your help!
@Sandylion2wrote: Trying to help a friend who also has Fios Internet. She can send emails but can not receive them. Does anyone know how to fix this. Thank you for your help !
Not enough information given.
what email? Outlook, Gmail, Yahoo, Juno, AOL, or another one.
send and receive using what device? Computer, tablet, laptop, phone etc
It is on her Kindle. I think the email app was on the Kindle when she got it...
@Sandylion2wrote: It is on her Kindle. I think the email app was on the Kindle when she got it...
Second time, not enough information. It’s on her kindle ? What is the email on the kindle?
"Email app on Kindle Fire tablets supports most POP,IMAP and Exchange accounts including gmail, outlook and Yahoo!"
"if you are not sure what Email protocol your account is using, refer to your email service provider for more info"
Does this help at all ? She is using AOL but kept her Verizon address.
Thanks for your help.
