I have been a Verizon DSL customer for years. At first the line speed was not to bad (much better than 56kb dialup). But as years passed, the line speed got slower and slower. Now I experience time-outs when moving from one screen to another on the same web site, including the Verizon web sites. I have timed the movement between screens and found it takes 30 seconds+ for most movements. I switched from the regular High Speed to the Enhanced and did not notice any improvement. I get the advertisements for FIOS each time I log into Verizon. I have been waiting for 3 years for the FIOS to be offer in my area. If Verizon cannot offer what they advertise, they should quit advertising until the service is available.
I am seriously considering going to Cox for my phone and DSL services. Many of my neighbors have and say it is much better.