Last week I turned on my TV and I receiced an "updating" message, and then noticed I've lost several channels I normally watch most notably Golf Channel.
I haven't changed my plan package, I've had the same package for nearly 7 years and my favorite I called to get this resolved and when my call was answered after 36 minutes on Hold I was hung up on...
Customer service seems to be a struggle for Verizon which is a shame since Fios is overall such a great product.
I hope someone can advise and fix my issues.
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