We switched from T-Mobile to Verizon in May and it has been the biggest regret. Service is absolutely awful. We live in a big suburb of Denver, CO (Zip 80122). We are by no means in a rural area. We are 1 mile from a Verizon store and every call in my home drops at least once. Often times my phone won't ring and I'll have clients email me that they have been trying to call. Sometimes my service will just say SOS and I am completely unable to use my phone. This is absurd!