Purchased a new gizmo 2 watch and the microphone does not work. Did a software update and a reset, but it didn’t fix anything.
Hello Aender56. We're truly sorry to learn that your new Gizmo 2 watch is not working. Microphone issues can definitely cause exchanges or the return your new device. Especially after updates and resets. Here is a link to our return processes for your review: https://www.verizon.com/support/return-exchange-procedures/. Please be sure to let us know if you have additional questions.
-Tanisha
