$100 Gift Card Offer not working

zoltarblue

Got a email this morning to log into my account that my $100 Verizon offer was ready. I log in and it is there but when I click it a new page opens with the following error message below

{"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}

To make matters worse it says it needs to be redeemed today even though I just got the email saying it was ready. Please rectify this

David

[Deleted User]

Hi @zoltarblue


Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.