ID.me not working for active duty

44danisaur

Hello, I am trying to validate my active duty status on the ID.me/verizon website but it is giving me the following errors:

Enter a valid first name (When I am in fact entering my real first name)

and Max attempts reached.

I would like to take advantage of my military discount but the website is not working.

[Deleted User]

Hi 44danisaur,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.