Voice remote does not retain tv code

Milldoggy

As discussed in this thread https://community.verizon.com/t5/TV/Problem-with-Fios-Voice-Remote-Powering-Off-TV/m-p/1688731#M103858 I just got new equipment. My 4100ipc voice remote does not retain the code. If I manually enter the code via the TV model, the power off button works then, but then it stops, maybe 30 minutes later.

clem21

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@Milldoggy
wrote:

As discussed in this thread https://community.verizon.com/t5/TV/Problem-with-Fios-Voice-Remote-Powering-Off-TV/m-p/1688731#M103858 I just got new equipment. My 4100ipc voice remote does not retain the code. If I manually enter the code via the TV model, the power off button works then, but then it stops, maybe 30 minutes later.

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Try pulling the batteries out of the remote for at least 5 minutes. Put them back in and do the pairing routine, then input your TV brand and model using the manual input method. Also as crazy as it sounds, use fresh batteries.