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trade in rejection

frankorlando · 2023-03-15T23:37:31+00:00

* I sent in the S7 onyx which I was committed to do. They said I sent in a Green S7. I did not. They now want to charge me $800 instead of a $800 rebate. How can I fix this! I never had a green phone. I hate green.

frankorlando

I sent in the S7 onyx which I was committed to do. They said I sent in a Green S7. I did not. They now want to charge me $800 instead of a $800 rebate. How can I fix this! I never had a green phone. I hate green.

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Verizon_Support

frankorlando I'm sorry there is an issue with your trade-in. Please send us a Private message so that we can continue here on this platform. -Dolores

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