Customer Service

MS2016

I have been with Verizon for the last 10 years and for the first time had to do a bill dispute which was handled very badly by the agent and his leader that I am moving my service to a different network by June 1.

I did not have to deal with Verizon's Customer Service until now and if I had known that it is this bad, I would not have stayed with Verizon for 10 years.

Verizon_Support

We're sorry to hear about the experience you had when reaching out to us with your bill concerns. We want every single interaction with us to be a positive one and we'd be happy to take another look at the situation. We'll send you a Private Note shortly.

~Jesse