Unable to process request error

mangodoy100

Hi, I'm a Verizon Fios customer and would also like to add Verizon mobile, however, every attempt is met with the,"We are unable to process your request at this time. Please try again later. We apologize for any inconvenience," message. This always occurs after I'm asked whether I'm an existing customer, to which I click that I am and as a result, I'm met with the familiar error message. I've tried all sorts of supposed solutions including, deleting cookies, trying different browsers and accessing my account from different locations. Please help

Verizon_Support

We're sorry to hear about the trouble you're running into trying to open a new mobile account, mangodoy100. We're thrilled to hear you'd like to join the family, and of course we always want to make it easy to do business with us. Because you've tried using different browsers, and have already clearing cookies, we would advise reaching out to our Inside Sales team at 800-256-4646. They are available Mon-Sat 8:00AM - 10:00PM ET and Sun 9:00AM - 10:00PM ET. We hope this helps.

~Izzy