For the last 4 days, we have been unable to stream our content or play video games with our service in the Fort Worth, (Burleson) TX area. Things we have done to try to remedy the problem: Power cycled the modem and router, removed our router from the home network, released and renew our dns, relocated the modem to different areas of the house, disabled ip passthrough and changed our router to AP mode. Decided to do ping tests and tracerts and discovered that there is high latency from the different verizon servers. Traced multiple times and the rates spike so inconsistently. Our in-game latency has spiked as high at 1800 msec while playing Diablo 4. It's impossible. As stated, this only just started within the last week.
Trace 1:
traceroute to 8.8.8.8 (8.8.8.8), 20 hops max, 38 byte packets
1 145.sub-66-174-43.myvzw.com (66.174.43.145) 68.210 ms 137.550 ms
2 50.sub-69-83-107.myvzw.com (69.83.107.50) 41.740 ms *
3 * *
4 67.sub-69-83-106.myvzw.com (69.83.106.67) 639.733 ms 89.472 ms
5 * *
6 * *
7 62.sub-69-83-98.myvzw.com (69.83.98.62) 208.608 ms 101.509 ms
8 225.sub-69-83-97.myvzw.com (69.83.97.225) 129.917 ms 401.570 ms
9 * *
10 72.14.197.114 (72.14.197.114) 77.365 ms *
11 * *
12 dns.google (8.8.8.8) 106.009 ms 29.351 ms
Trace 2:
traceroute to 8.8.8.8 (8.8.8.8), 20 hops max, 38 byte packets
1 145.sub-66-174-43.myvzw.com (66.174.43.145) 181.496 ms 17.647 ms
2 * *
3 * *
4 67.sub-69-83-106.myvzw.com (69.83.106.67) 50.791 ms 39.601 ms
5 * *
6 * *
7 62.sub-69-83-98.myvzw.com (69.83.98.62) 31.311 ms 22.335 ms
8 225.sub-69-83-97.myvzw.com (69.83.97.225) 31.558 ms 44.521 ms
9 * *
10 72.14.197.114 (72.14.197.114) 40.038 ms 37.725 ms
11 * *
12 dns.google (8.8.8.8) 363.679 ms 464.227 ms
