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Verizon retail won’t help you if bought from corporate

JeffCanPickleball1

So I just purchased an IPhone and a new A14 for me at a corporate Verizon, Plus added a new line.

Got home and.my new A14 wasn’t activated. Really. Anyway I tried to activate at home but it wouldn’t work.

I went into a closer retail Verizon they said we can’t help you because you purchased it at a corporate store.

I guess customer service is done. Greed rules.

I said I thought you were both with the same company. Blank stares insued.

Comments

Verizon_Support

We definitely want to make sure you that you receive the account assistance you need, JeffCanPickleball1. Making sure you're able to activate your new device is key to keeping you connected. We'll be sending a Private Note for further review.

~Izzy

Verizon_Support

We are still here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here: https://www.verizonwireless.com/support/ ~Peter

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