Redeem reward

cato421

Good morning,

I recently (2 weeks) began service with FIOS internet at my new home. I was supposed to receive a chromebook or something similar for new service. I received an email to claim my reward, but the link doesn't work. Whom should I contact in order to receive this?

VZ_jenn

Hi cato421,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.