Amazon Gift Card Promo

We signed up for the Verizon Home 5G internet during the free Amazon Echo Show 10 or $200 Amazon gift card promo. We want to select the $200 Amazon gift card and have the email saying we are eligible for the promo, but there has been no further info on claiming the promo—there’s no link to “register” for the gift card, no selection available online on My Verizon, etc. How do I go about claiming my $200 Amazon Gift Card promotion?

Accepted answers

Verizon_Support

Having questions about claiming, redeeming or checking the status of your Amazon Gift Card from the 5G Home Plus Promo offer? Here are some notes, or steps to take that can help:

The redemption process begins upon the activation of your qualifying 5G Home Plus Plan.
- Once activation is confirmed, qualified Home Plus customers will have a notification tile within your My Verizon Online / My Verizon app after logging into their account.
Upon redemption, Your eligible Gift Card will be delivered electronically within 24-48 hours.
- You can check your redemption status at https://www.yourdigitalrebatecenter.com/#!/check-my-status
Qualifying customer may also want to check their spam folder for the below Subject and Sender:
- Email Subject: Your Gift Card has Arrived
- Email Sender: YourWirelessRebate@YourWirelessRebateCenter.com
If you still have questions about your gift card redemption, status and eligibility, please send @vzw_customer_support a message and a service representative can assist you.

For other Verizon Gift Card Frequently Asked Questions, please visit our FAQs at https://www.verizon.com/support/gift-card-faqs/

All comments

Verizon_Support

We want to help with your Amazon Gift card. We're going to send you a Private Note so we can gather more details.

~Jesse

baljinderfreeman

We signed up as well but no registration link. Can I get some assistance as well?

Same here. Signed up but no registration link

Same issue. You try to click on it in the “my offers” section and it’s just an image, it doesn’t take you to where you can redeem it.

Jesse,

I have the same issue. I received an email regarding the offer however there wasn't any information on how to proceed once I set up our new 5G internet. Please help!

Verizon_Support

I'm sorry we missed you. Please use this link to contact us: https://www.verizon.com/support/contact-us/ -Joe

Verizon_Support

baljinderfreeman, thank you for letting us know that you are experiencing issues with the promo as well. We will be sending you a private message to gather some additional information from you.

-Andi

Verizon_Support

I would also be seeking some help to find out where my Amazon.com gift card was, winter72. We're here to help with that missing redemption link. Please be on the lookout for a private note from us for help.

-Joseph

Verizon_Support

We definitely are here for you. We sent a Private Note to further assist you. ~Geo

Verizon_Support

We're sorry to hear that you also received the redemption email that lead to a dead end, Gold18today. We can certainly help with this. Please be on the lookout for a private note from us.

-Joseph

Got the email to redeem Amazon gift card have been been able too. Is there going to be a fox or should I just assume on not receiving that promo

Verizon_Support

We want to make sure you get the help you need with your Amazon Gift Card. It's a nice inventive we don't want you to miss out on. We're going to send you a Private Note so we can help.

~Jesse

I got the same WiFi promotion and have not recievd any further info on how to claim my gift card any help is appreicated

I have the same problem! I chatted with someone the other day at Verizon and now they say I don’t have 5g service at all.

I'm also experiencing issues with the Amazon promotion. No email or link to redeem the Amazon gift card.

I am having the same issue. I installed my home internet on 12/4 and received an email stating I'm eligible for the gift card but I have not received any further information on how to claim it.

I have the same issue , no gift card link

Verizon_Support

We're sorry about the issues you're having with your Amazon gift card redemption. There's a known issue with the redemption of those Amazon gift cards that's being worked on. There's a planned fix coming on 12/13/23 and after that you'll be able to redeem. We appreciate your patience.

~Jesse

I have the same issue! Verizon help us out.

Verizon_Support

Gnome3 We definitely want you to be able to redeem the offer for the gift card. Did you check your spam/ junk folder on your email and your My Verizon account to see if the offer is there? ~Peter

Verizon_Support

We know how important it is to make sure you are able to receive your card, we'll be glad to help out. An email will be sent to you after a qualifying purchase. We would recommend checking your email and spam folder to verify that you received it.

~Freddy

Verizon_Support

Erik7044, thank you for reaching out to let us know you need assistance with your promotion. Can you please confirm if you have received the email portion yet? Are you trying to claim the Amazon Gift card or the Echo?

-Melissa

I have not received any emails regarding the gift card and I can’t find anywhere on the app where I can try to redeem it.

Verizon_Support

Hey Gnome3, we appreciate you checking out all those places in an attempt to redeem your offer, and help has arrived. Since we will need account access to assist, please be on the lookout for a private message from us.

-Joseph

Did you ever get it fixed its dec 20th and mine is still not working?

I'm Also having the same problem.

I have also had issues with trying to select and redeem the $200 Amazon gift card. I have selected that option, clicked the agree on the next page, and have yet to receive any emails as was stated on the agree page

The my offers only shows the tiles, says its available to redeem and then it doesn't allow me to click on it.

I am having the same issue with a $50 Amazon gift card

Verizon_Support

Hello, jackieperrone, thanks for reaching out in reference to your Amazon gift card. I'm sorry to hear you're unable to redeem through the tile in My Verizon. So we can best assist, we will be reaching out via Private Message.

-Lauren

I signed up for Verizon 5g home Internet, Because the promo was get an Xbox series x and a $200 Amazon card on us , well signed up waited and finally got the email to redeem both I did but the Xbox is the only one that shows and the gift card said I receive a follow up email within 24-48 hours .... It's been 48+ no email no gift card

Verizon_Support

Hello, Meking29, we want to help ensure that you are able to redeem your Amazon gift card offer. So we can best assist, we will be reaching out via Private Message.

-Lauren

I am also having this issue. How can I redeem my Amazon gift card?

Verizon_Support

Hello, Kryptic417. Ensuring you get the promotion you deserve is a must. Help has arrived. I have sent you a Private Message for additional assistance.

-Natasha

Verizon_Support

Hi Qwerty77. We are here to help guide through the Amazon Gift Card redemption and escalate if needed. A couple questions first to get started. Is the service activated Verizon Wireless or Verizon Fios? Did you receive the redemption email with link? What do you see when you log on to MyVerizon?

-Deb

Verizon_Support

Hello, this is a courtesy follow up regarding your Amazon gift card dilemma. Our goal is to provide the support you need. Please reach out at your best convenience, so we can be sure we addressed/resolved all your concerns.

~Gilbert

Could I get some help with this? When I went through my account I couldn't find the tile to claim my amazon gift card.

Verizon_Support

We will be glad to help you through this process. We sent a Private Message to further assist you. ~Geo

GiveMeMyGiftCard

Please send me a private message as well. I placed my order for installation on 1/14/24. I didn't receive anything via email to redeem my Amazon gift card. My order shows that I should have received a $200 gift card. There is nothing in my account either.

Verizon_Support

We are sorry to read that you've been having issues redeeming your promotion, we'll be glad to help out. To redeem your promotion, you would need to go to the "Make the most out of your plan" through the My Verizon website. Let us know if you have any issues.

~Freddy

Verizon_Support

GiveMeMyGiftCard We're glad to read that you were able to find the offer. We'll be here to help if you have any other questions. ~Peter

Verizon_Support

Having questions about claiming, redeeming or checking the status of your Amazon Gift Card from the 5G Home Plus Promo offer? Here are some notes, or steps to take that can help:

The redemption process begins upon the activation of your qualifying 5G Home Plus Plan.
- Once activation is confirmed, qualified Home Plus customers will have a notification tile within your My Verizon Online / My Verizon app after logging into their account.
Upon redemption, Your eligible Gift Card will be delivered electronically within 24-48 hours.
- You can check your redemption status at https://www.yourdigitalrebatecenter.com/#!/check-my-status
Qualifying customer may also want to check their spam folder for the below Subject and Sender:
- Email Subject: Your Gift Card has Arrived
- Email Sender: YourWirelessRebate@YourWirelessRebateCenter.com
If you still have questions about your gift card redemption, status and eligibility, please send @vzw_customer_support a message and a service representative can assist you.

For other Verizon Gift Card Frequently Asked Questions, please visit our FAQs at https://www.verizon.com/support/gift-card-faqs/

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