It's now been 2 weeks that I've attempted to redeem a Home Offers gift card. When I click the Home Offers tile, it says please wait while we retrieve your information. This message never goes away. I access the notification message within my verizon account stating that I have a gift card to redeem. When I click on the gift card, nothing happens. Following the advice of several chat agents. I have completely cleared my browser history, cache and cookies. Restarted my device. Used different browsers and logged into using different devices. After doing all this over and over again, I return to my chat agent(s) and receive an error message stating we're experiencing technical difficulties try again later. So, Verizon, do you promise new customers a reward for signing up and then never give out the gift card?
