I try to pay my bill using app it says use a different payment method
Hello, being on top of your service is crucial, especially if you are having payment issues. Verizon is here to help.
Have you tried using the desktop website or a different self-serve option (IVR/Phone Automated System, Store Kiosk, etc.)? Have you tried a different payment method (credit/debit/check)? If yes, what precisely happens?
~Gilbert
