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What emergency address to use for iphone wifi calling?

Anonymous2022

Hi! My Aunt is visiting our house and our house needs wifi calling turned on because we have bad cellular reception. My Aunt has an iphone and I am going to turn on wifi calling for her. My question is, what do I put in the emergency address section? Should I put her personal house address or our house address where she is visiting? Please let me know. Thanks for your help!!

Comments

Verizon_Support

Thank you for reaching out, Anonymous2022. In this case you will want to use the address your Aunt is visiting. The purpose of the emergency address section is so in the event of an emergency, the First Responders have an address confirmation.

-Melissa

Anonymous2022

when my aunt goes back to her personal home, should she change the emergency address to her personal home when she has wifi calling on? in that case, since she is only at our house visiting for a short period of time is it ok that i put her personal home address so when she goes back home she is good to go?

Verizon_Support

If she's using WiFi calling at home, then yes it is important that the address be updated. While we deeply hope there is no need for an emergency call we strongly urge using the address she is currently at and then updating.

-Melissa

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