Hello all, I have not seen any credit on my bill for switching to Verizon. In fact my first couple bills have been over double what they should be. I was told I would get a credit on my account in the Verizon store and I still haven't seen anything. Now that I started doing research on why it hasn't appeared I come to find out it is the customers job to seek it out and you only have a limited time to do it. I feel cheated by the language used by the sales rep in the store. I was told to be patient cause it takes 1 or 2 billing cycles to see the promotions but after 1 to 2 cycles the time expires. I asked in the store when following up with other issues and they said I should have received something by now and it was the promotion departments problem and they didn't have the power in store to help me. Anyone else feeling jerked around by Verizon?
