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Intermittently delayed texts for a couple of years now

Cyborg2024

Hello. The delay ranges from about 10-12 hours to as much as 30+ hours. It started while I was with Straight Talk (using Verizon towers). I thought that switching to actual Verizon would solve the issue, but it hasn't. I haven't ruled out bad actors like man in the middle attacks or SIM hijacking, because when I did get a break from this problem, it was after I switched to Verizon (new SIM, no message issues for about 2 months), and when I changed a Sim recently (no texting delays for about one month). Anyway since someone might say MITM or SIM hacks are crazy, I am just wondering if I can get any help to solve this issue, or if someone could actually verify that my device is the only device attached to my phone number. I use Google's messaging app. For some reason, when I tried Message+, it would not get all of my texts.

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Verizon_Support

Hello, Cyborg2024, we know it's important for yoru messages to be working correctly. Can you please clarify what’s going on as far as the delay? You mentioned you've been experiencing this issue since your were using Straight Talk. Did you purchase a new phone when moving to Verizon? What messaging app are you currently using?

-Lauren

Cyborg2024

Thank you for replying Lauren!

To clarify, I will send texts, and my recipients will receive my texts without issue. However, there will be times when I will stop receiving texts from them until the next day. Then I will get a lot of old messages all at once. In a few cases, I will not receive some messages at all.

I brought my own Google Pixel 6a to Straight Talk, and I used the same phone when I switched to Verizon.

I have been using the Google messaging app.

Verizon_Support

Thanks for those details, Cyborg2024. Are voice and data working correctly for you? Is the messaging issue happening no matter where you are located? You mentioned your messaging was working after switching your SIM card. Did you start having an issue while using the same SIM card or after changing your SIM card again?

-Lauren

Cyborg2024

Thanks again Lauren!

Voice and data are working fine. The messaging issue is intermittent, so it can happen anywhere, anytime: outside, inside, while at work, shopping, home, etc.

The first Verizon SIM card worked fine for I think a couple of months. This was about a year ago. Then the issues started happening, and I put up with them for about another year until I got a weird SIM error a couple of months ago. The In-store sales person didn't know how to fix it, so I asked for a SIM replacement, and voila, everything worked great for a month. Then a few weeks ago, the 'delayed texts' issue started happening again.

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