Child Item

Site Totals

61445 Questions Answered 270 Categories

Where is my home pod?

I signed up for Verizon 5G plus Wireless internet in October 2023and was told that I would receive an email where I was able to get a free HomePod. I have not received any email or seen anything on my app saying that I will receive it. Please reach out to me with the process on how to do this. The only reason I chose Verizon internet over other cheaper but equal service options was for this $300 value “gift”.

this is my 4th attempt at Verizon providing what they agreed upon. Their chat option is useless. Go with a different provider, trust me. They used to be good 15 years ago but are clearly treating their customers poorly today. Terrible!

Comments

Verizon_Support

We're sorry to read about the issue with your offer. Did you ever see the offer on your My Verizon account? ~Peter

Captdan22

I did not see any offer in that account. Did Verizon give me an offer? Why are you asking me when you should be able to see what I’ve been offered since you are customer service and all this is on my file? This is the reason your chat function is terrible. It’s designed to upset the customer by asking them a million questions that Verizon does and should already have.

Verizon_Support

Captdan22, we're unable to confirm a mobile number through the username alone. As this is a Community Forum, and responses can certainly help other users experiencing similar issues, we do ask for additional information in public that can help us provide you the answers you need. To view account specifics, we'll first need to authenticate your account, and will be glad to do so. To best assist, we'll be sending a Private Message.

~Izzy

Verizon_Support

We are standing by to help. Please reply to our private message. -Joe

Child Item